Type III Agility in Organisations

by Philip Boxer

The best metaphor for type III agility comes from understanding the way air superiority fighters work. Early aircraft were designed to be stable in flight: the aircraft designer knew how they would fly before they took off. But air superiority fighters are designed to be unstable.

To understand how this works, we need to introduce the idea of variable geometry, for example by having a variable-sweep wing. By putting a computer between the pilot and all of the control surfaces available to the aircraft, the computer can work out what is the best way of keeping the aircraft in the air and responding to the pilot’s requests. The computer has to be able to do this within the physics of how the variable geometry makes it possible for the aircraft to fly. When it can control thrust as well, the computer gives the aircraft supermaneuverability. Thus we can say that what makes these aircraft different is the fact that they have to work out how they will fly as they go.

Sukhoil

So if we now return to the concept of agile organisation, we must first describe organisation in terms of how it imposes particular geometries on the relationships between the individual capabilities of the organisation – geometries-of-use. Thus for example, the business process re-engineering of value chains is used to create competitively optimal geometries in the way an enterprise creates value.

If we look at military organisations, we see them developing such concepts as network enabled capability (NEC), and network-centric operations (NCO). We see these innovation happening elsewhere too – for example in telecommunications in response to the needs of corporate clients, or in healthcare where treatments have to adapt continuously to a patient’s emerging needs through the life of their condition. The aim of these innovations is to make the geometries of their organisations variable – variable geometry organisation. This is what creates Type III Agility, needed to meet the challenge of the 21st Century.

What is at stake is the ability of organisations to organise themselves around the needs of their customers, instead of requiring their customers to organise themselves around what the organisation is able to provide. Of course this raises the question of who is the ‘pilot’, which for agile organisations is the question of how to take power to the edge.

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