by Philip Boxer
The challenge was the hole-in-the-middle. This was too expensive to satisfy on a bespoke basis, and too complex to run on a commoditised basis. The challenge was to find ways of managing the relationship with the customer differently – the enterprise had to develop an approach to managing infrastructure that could be dynamically customised from the edge of the business.
Category: Value Stairs
The progression in competitive responses to the three asymmetries.
by Philip Boxer
We have wanted to see to what extent the demand-side value drivers (idiosyncratic ways in which users define their needs) diverge from supply-side value drivers (limitations in the way technology can be used)…